At MAS Leather Garments, we are committed to processing and shipping your orders safely and efficiently. We offer worldwide shipping and work with reliable international shipping and courier partners to deliver our products to customers around the world.

Please review the following Shipping Policy before placing your order.

1. Worldwide Shipping

MAS Leather Garments offers shipping to customers in most countries worldwide.

We ship products internationally using available shipping services and courier partners based on the destination, order size, product type, and shipping requirements.

Shipping availability and costs may vary depending on the destination country and the size and weight of your order.

If your country or delivery address is not available during checkout, please contact us before placing your order.

2. Order Processing & Handling Time

Our standard handling and processing time is:

3–4 business days

This is the time required to prepare your order for shipment after your payment has been successfully received and the order details have been confirmed.

During this period, we may:

  • Verify your order and payment information;
  • Confirm product specifications;
  • Prepare products for shipment;
  • Complete quality inspection;
  • Pack your order securely;
  • Prepare shipping documentation; and
  • Arrange pickup by the shipping carrier.

Custom & Made-to-Order Products

Some products offered by MAS Leather Garments are custom-made, personalized, private-label, or manufactured according to customer specifications.

For custom or bulk orders, the production/handling time may be longer than our standard 3–4 business days.

If additional production time is required, we will communicate the estimated timeframe before or during order processing.

3. Shipping Time

After your order has been processed and handed over to the shipping carrier, the estimated international shipping time is:

Approximately 6–7 business days.

Therefore, the typical total timeframe for a standard order is approximately:

3–4 business days handling + 6–7 business days shipping

= Approximately 9–11 business days total

Please note that these are estimated business-day timeframes, not guaranteed delivery dates.

4. Shipping Delays

Although we work to ship orders within the estimated timeframe, delivery may occasionally take longer due to circumstances beyond our control.

Possible causes of delays include:

  • Customs clearance;
  • Weather conditions;
  • Public holidays;
  • Airline or transportation delays;
  • International shipping congestion;
  • Incorrect or incomplete delivery information;
  • Local courier delays;
  • Customs inspections;
  • Import restrictions;
  • Remote-area delivery;
  • High-volume shopping periods; or
  • Other circumstances beyond the control of MAS Leather Garments.

We appreciate your patience if your order experiences an unexpected delay.

5. Tracking Information

Once your order has been shipped, tracking information may be provided to you by email or through your order information, depending on the shipping service used.

Tracking information may take some time to become active after the carrier receives and scans the package.

Customers are responsible for monitoring their tracking information and ensuring that someone is available to receive the shipment when required.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully check:

  • Full name;
  • Street address;
  • Apartment/unit number;
  • City;
  • State/province;
  • Postal/ZIP code;
  • Country;
  • Phone number; and
  • Any other required delivery information.

MAS Leather Garments is not responsible for delays, failed deliveries, or additional shipping costs caused by an incorrect or incomplete address provided by the customer.

If you notice an incorrect address after placing your order, please contact us immediately. We will try to assist you, but we cannot guarantee that an address can be changed after the order has been shipped.

7. Customs Duties, Taxes & Import Charges

For international orders, customers may be responsible for customs duties, import taxes, VAT, brokerage fees, clearance charges, or other fees imposed by the destination country, unless the order specifically states that these charges are included.

Customs rules vary from country to country.

MAS Leather Garments does not control the customs policies of the destination country and cannot guarantee that an order will be free from customs charges.

Customers are responsible for checking their country’s import regulations before placing an international order.

8. Customs Clearance Delays

International shipments may occasionally be held by customs authorities for inspection or additional documentation.

Such delays are outside the direct control of MAS Leather Garments.

If customs authorities contact you regarding your shipment, please respond promptly to avoid unnecessary delays.

9. Refused or Undeliverable Shipments

If a shipment is returned to MAS Leather Garments because:

  • The customer refused delivery;
  • The customer did not collect the package;
  • The delivery address was incorrect or incomplete;
  • Required customs charges were not paid; or
  • The customer failed to respond to the courier or customs authority;

the customer may be responsible for the return shipping costs and any additional charges incurred.

Any refund in such circumstances will be reviewed according to our Return & Refund Policy.

10. Lost or Damaged Shipments

If your package appears to be lost, delayed for an unusually long period, or arrives damaged, please contact us as soon as possible.

For damaged packages, we may request:

  • Photographs of the package;
  • Photographs of the shipping label;
  • Photographs of the damaged product;
  • Order number; and
  • Other information required to submit a claim to the shipping carrier.

Please keep the original packaging until the matter has been resolved.

11. Multiple Items in One Order

Depending on product availability, order size, destination, and shipping requirements, an order containing multiple products may be shipped together or in separate packages.

If your order is divided into multiple shipments, you may receive separate tracking information.

12. Bulk, Wholesale & Custom Orders

MAS Leather Garments specializes in bulk orders, wholesale orders, custom manufacturing, OEM, ODM, and private-label products.

Shipping time for bulk or custom orders may vary depending on:

  • Quantity;
  • Product specifications;
  • Customization requirements;
  • Production time;
  • Packaging requirements;
  • Destination country;
  • Shipping method; and
  • Customs clearance.

For large or commercial orders, we will provide an estimated shipping schedule based on the specific order.

13. Shipping Costs

Shipping charges are calculated based on factors such as:

  • Destination country;
  • Package weight;
  • Package dimensions;
  • Number of items;
  • Shipping method; and
  • Courier or transportation service.

The applicable shipping cost will be displayed at checkout when available or communicated to the customer before shipment for orders requiring a custom shipping quotation.

14. Business Days

Our stated handling and shipping times are based on business days.

Business days generally exclude weekends and applicable public holidays.

Shipping estimates may therefore vary depending on the date an order is placed and the operating schedule of the shipping carrier.

15. Delivery Address Changes

If you need to change your shipping address, contact MAS Leather Garments as soon as possible after placing your order.

We will make reasonable efforts to accommodate address changes before shipment.

Once an order has been dispatched, we may not be able to change the delivery address.

Any additional costs resulting from an approved address change may be the responsibility of the customer.

16. Shipping Restrictions

Although we offer worldwide shipping, certain products or destinations may be subject to shipping restrictions because of:

  • Local laws;
  • Customs regulations;
  • Courier restrictions;
  • Import requirements;
  • Product-specific regulations; or
  • Transportation limitations.

If we are unable to ship an order to a particular destination, we will contact the customer and discuss the available options.

17. Delivery Estimates

The delivery estimates provided by MAS Leather Garments are intended as general guidelines.

Standard estimated timeframe:

Handling: 3–4 business days
Shipping: 6–7 business days
Estimated total: 9–11 business days

Actual delivery times may vary depending on the destination and circumstances affecting international transportation.

MAS Leather Garments cannot guarantee an exact delivery date unless a specific delivery service and guaranteed timeframe have been expressly agreed upon in writing.

18. Contact Us

If you have questions about shipping, tracking, delivery times, or your order, please contact MAS Leather Garments through the contact information available on our website.

MAS Leather Garments
Website: masleathergarments.us

We are committed to providing reliable service and keeping our customers informed throughout the order and shipping process.


Important Notice

By placing an order with MAS Leather Garments, the customer acknowledges and agrees to the terms of this Shipping Policy.